Cyber Ark SME

This role requires an onsite presence for approximately 3 days a week and is subject to change depending on client requirements This role will be part of an on-call rota Expected qualification and critical experiences - BAU engineer based on customer sites to support critical national infrastructure services. Perform queue-based hardware, software and user fault management within predefined SLAs Out of hours support rota once trained Excellent problem-solving skills Ability to work in a pressurized environment Good customer service skills Mentor for junior engineers Mandatory Education, Skills andamp; certification - CyberArk Sentry certified Cyberark PAS/PAM on prem Cyberark Alero/Remote access SME for Cyberark tuning, account management, upgrades and reporting Subject Matter Expert in Microsoft Server 2016 and Active Directory Mandatory Requirements- Driving license essential Must meet requirements to become SC cleared Local to office for DR cover Desirable Skills - PowerShell Citrix 2203 Microsoft System Center Orchestrator (Scorch) IT Service Now SQL, NetBackup, Rubrik Redhat 8 Wwindows 2019 and 2022 Knowledge of AWS, Azure, Hyper-V, VMM, and Windows Clustering ..... full job details .....