Customs Coordinator

Job Title: Customs Coordinator
Location: Basingstoke (Hybrid - 2 days WFH)
Salary: Up to -34,000 DOE
Hours: 40 per week - Monday - Thursday: 8:00am - 5:00pm, Friday: 8:00am - 4:30pm
About the Role
We are seeking a detail-oriented Customs Coordinator to join our clients team in Basingstoke. This is a key role within operations, ensuring the smooth and compliant movement of goods across European road freight and deep-sea trades.
You''ll be the link between clients, operations teams, and 3rd party customs brokers - providing accurate clearance instructions, ensuring full compliance with UK/EU regulations, and supporting customers with customs-related queries.
This is an excellent opportunity for someone with strong customs compliance knowledge who is keen to develop their expertise further and potentially consult directly with clients.
Key Responsibilities
Provide 3rd party customs brokers with precise clearance instructions.
Ensure compliance with UK and EU customs regulations, including classification and tariff requirements.
Maintain extensive knowledge of the UK Customs Tariff (I, II, III).
Monitor and manage customs processes for European road freight and deep-sea shipments.
Advise and consult clients on compliance issues, providing guidance where needed.
Assist with the processing of multi-modal international freight bookings, including Dangerous Goods where applicable.
Requirements
Proven experience in a customs or compliance role within freight forwarding/logistics.
Extensive knowledge of UK Customs Tariff (I, II, III).
Proficiency in UK/EU Customs regulations and procedures.
Experience using customs software, ideally ASM Sequoia.
Previous experience with multi-modal shipments (air, sea, road) - Dangerous Goods knowledge is beneficial.
Strong attention to detail and ability to work under time pressure.
Excellent communication skills and ability to consult with clients.
Benefits
Salary up to -34,000 (depending on experience).
Hybrid working - 2 days from home per week.
25 days holiday (plus bank holidays)
3-month probation with long-term development opportunities.
Pension scheme: 4% employee contribution, 6% employer contribution.
If you''re an experienced Customs Coordinator with strong compliance expertise and a passion for supporting international trade, we''d love to hear from you!
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WR is acting as an Employment Agency in relation to this vacancy.