Customs Broker

Summary DescriptionResponsible for coordinating the efficient, timely, and compliant movement of freight and associated documentation across international borders. This role ensures all customs-related activities are completed accurately and in line with regulatory requirements, while maintaining a high standard of customer service and communication throughout the shipment lifecycle.Key ResponsibilitiesReceive, review, and verify shipment and customs documentation to ensure completeness and accuracy.Prepare and submit import and export customs entries using appropriate customs software systems.Apply a clear understanding of import and export standard operating procedures (SOPs) and ensure adherence to internal and external compliance requirements.Accurately input and maintain shipment data within operational systems, ensuring all records are up to date and audit-ready.Coordinate and facilitate the timely customs clearance of shipments, identifying and resolving any issues or delays where necessary.Monitor the progress of customs clearances and proactively track shipments to ensure service level agreements are met.Communicate effectively with customers, providing updates, resolving queries, and managing expectations in a professional manner.Liaise with internal teams, customs authorities, and external stakeholders to ensure smooth processing of shipments.Identify opportunities to improve operational efficiency and contribute to continuous improvement initiatives.Maintain ..... full job details .....