Customer Wellbeing Manager

The Customer Wellbeing service delivers essential, time-critical support through a range of 24-hour services operating every day of the year. The service provides timely, compassionate and appropriate responses to people who need support, whether that is urgent, preventative or crisis led.

A core part of the service is the NHS 111 Mental Health Crisis Helplines, which provides 24/7 support to indiv...

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