Customer Technical Manager

Working with an industry leading supplier of fresh produce, our client is a dynamic and customer focused business that pride themselves on delivering superb quality and outstanding service to all their customers. Due to continued on-going developments, there is now a vacancy for a premium-retail facing-Customer Technical Manager. -The successful candidate will be part of the Technical team located in West Sussex.

The Job

The purpose of this role is to support the business in ensuring the relationship between our client and their retail customers remains positive and the partnership is strengthened further. You will be first point of call for all customer queries.

The Person

• A self starter ideally with fresh produce or horticultural knowledge.
• Enjoy working to high standards and getting things right.
• Passionate about challenge and debate in achieving excellence.
• Passionate about learning and identifying new opportunities.
• Happy to take responsibility for issues that have implications on brand values.
• Dealing with crisis situations.
• Requirement to take key decisions in isolation.
• Balancing a hands on role, extensive periods away from office, managing/developing a customer and interacting with other colleagues.
• Handling a number of conflicting demands from different sources at the same time.

If you have the knowledge, determination and the necessary experience of dealing with leading retailers and have an appetite to be part of a progressive business, call us today for more information.