Customer Technical Manager

Description The Role An exciting opportunity for a talented Customer focussed Technical Account Manager to join our busy Team. Applications are invited from committed, reliable and proactive individuals, capable of operating efficiently in a fast paced, dynamic working environment. Reporting directly to the Senior Technical Account Manager, candidates will have strong communication and interpersonal skills, confident of liaising at all levels both internally and externally, helping to maximise client engagement and unlock new business opportunities. Highly organised with exceptional attention to detail, the Customer Technical Manager will manage high profile retail accounts by interacting directly with the Technical and Commercial managers. Delivering the business and technical strategy for each customer, whilst driving quality through collaborative, quality improvement plans involving the supply base, factory, farm and customer. Duties will also include analysing and managing customer performance data and enabling continuous improvement prioritisation. You will be working across the business to ensure customer requirements are communicated and met. Key Responsibilities Provide Technical Support to Customer contacts, primarily Technical and Commercial Managers On-board new suppliers to relevant customer systems Communicate and implement strategy plans internally Develop quality improvement plans Customer site visits and pre-production runs Maintain customer score cards to ..... full job details .....