SnagR Software has partnered with Robert Walters Technology to appoint an experienced Customer Excellence Team Member. We are seeking a proactive and dedicated Client Excellence Team Member to join our team.This role is crucial in ensuring our customers are satisfied with the products and services they receive. You will play a key role in delivering projects and training users, both onsite and remotely, to ensure they fully utilize our products.The role is based out of the Penkridge ST18 offices, paying a salary range of 28,000 to 35,000 based on experience.SnagR Software: About UsSnagR powers the next generation of field digitalisation with RDrive, our industry-leading SaaS platform.Founded in the Midlands, SnagR has grown into a global leader with offices in the Netherlands, UAE, Hong Kong, and Australia, supported by an extensive partner network.Designed to streamline complex projects, RDrive enables fast, efficient field data capture, automated reporting, and advanced analytics - helping teams monitor progress, drive productivity, and make informed decisions with confidence.RDrive is deployed on some of the world''s most ambitious and technically complex projects, from football stadiums and theme parks to suspension bridges, superyachts, rail networks, hospitals, and large-scale residential and commercial developments.Backed by SnagR''s deep industry expertise since 2007, RDrive is trusted across Construction, Rail and Infrastructure, Asset and Facility Management, ..... full job details .....