https://jobs.co.uk/job/customer-support-specialist-12-month-fixed-term-contract-howdens-joinery--aa6932d2-e8f7-43db-a43f-48f579f0de90 RSS feed for Customer Support Specialist 12 Month Fixed Term Contract at Howdens Joinery. en-gb Wed, 09 Sep 2026 15:40:36 GMT https://jobs.co.uk/job/customer-support-specialist-12-month-fixed-term-contract-howdens-joinery--aa6932d2-e8f7-43db-a43f-48f579f0de90 https://jobs.co.uk/job/customer-support-specialist-12-month-fixed-term-contract-howdens-joinery--aa6932d2-e8f7-43db-a43f-48f579f0de90 Wed, 09 Sep 2026 11:53:48 GMT Location: Normanton | Salary: 10000-500000 Annual | Type: Permanent | Howdens Work Surfaces are looking for a Customer Support Specialist (internally known as a Template and Installation Co-ordinator) to join our team at our manufacturing site in Normanton, West Yorkshire on a 12 Month Fixed Term Contract.As a Customer Support Specialist, you''ll be the key point of contact for our templating and installation teams, providing support and guidance when challenges arise on-site. Working closely with colleagues across operations, you''ll investigate issues, coordinate solutions, and help ensure installations are completed right first time, delivering an excellent customer experience.Location Normanton, West Yorkshire Contract Type 12 Month Fixed Term ContractShift Monday - Friday, one week 9am-5pm one week 8am-4pmHiring Manager Customer Services Team LeaderWhat will I be doing as a Customer Support Specialist?Acting as the primary point of contact for templating and installation teams, providing support and resolving issues that arise.Investigating and completing root cause analysis on installation and site-related issues, co-ordinating effective solutions to keep jobs progressing.Setting up and maintaining accurate system information for each templ... Permanent