https://jobs.co.uk/job/customer-support-pertemps-northampton--11bb60e1-a170-4abd-88d8-f557e2c32b1c RSS feed for Customer Support at Pertemps Northampton. en-gb Sat, 18 Jul 2026 21:14:23 GMT https://jobs.co.uk/job/customer-support-pertemps-northampton--11bb60e1-a170-4abd-88d8-f557e2c32b1c https://jobs.co.uk/job/customer-support-pertemps-northampton--11bb60e1-a170-4abd-88d8-f557e2c32b1c Fri, 17 Jul 2026 10:26:06 GMT Location: Wootton | Salary: £13.46 - £14.42 per hour | Type: Full time | Customer Support Location: Northampton Hours & Flexibility: Official hours are 8:00 AM – 5:00 PM, but we love flexibility. Most of the team prefers to start at 8:30 AM and take a half-hour lunch instead an option fully open to you from day one. Salary:  £13.46-£14.42 / £28K-£30K General Description of the Role As a Machine Services & Customer Care Specialist, you will play a pivotal role in supporting and delivering the Machine Services and Customer Service strategy. Serving as a key brand ambassador, you will provide exceptional, pragmatic, and personable support to both internal and external stakeholders via phone and email. This is a dynamic, broad-scope role that requires a deep understanding of our client base, premium product range, and espresso machinery. Success in this role demands outstanding communication, sharp problem-solving skills, and meticulous attention to detail to manage purchase orders, process domestic cash orders, review forecasting, and resolve quality and technical issues. Key Responsibilities Customer Care & Order Management Order Processing: Accurately process all sales and domestic order documentation within required timeframes, e... Full time