https://jobs.co.uk/job/customer-support-manager-austin-clark-recruitment-limited--10c8224c-3b63-4404-9094-f63516a81549 RSS feed for Customer Support Manager at Austin Clark Recruitment Limited. en-gb Mon, 29 Jun 2026 19:48:31 GMT https://jobs.co.uk/job/customer-support-manager-austin-clark-recruitment-limited--10c8224c-3b63-4404-9094-f63516a81549 https://jobs.co.uk/job/customer-support-manager-austin-clark-recruitment-limited--10c8224c-3b63-4404-9094-f63516a81549 Mon, 29 Jun 2026 11:51:59 GMT Location: Wokingham | Salary: 29262.00-29262.00 Annual | Type: Permanent | A lovely company based in Finchampstead are looking for a Customer Support Manager to join their team. This role can be working 3 days in the office and 2 days at home after your 6 months training/probation if you require.The main role is to :To manage customer accounts in line with contractual commitments and KPI''sActing as the key interface between customers and internal support departments ensuring strong and lasting relationships are built and maintained.To manage the repair order process on behalf of the customer and act as an interface between the customer and internal departments on a day-to-day operational basis. to include status reporting, quote processing , query resolution and supplier managementTo manage the service delivery of internal support departments to ensure service delivery to the customer.Development and presentation of customer Performance reportsSupporting the Sales and Business development team during the implementation of new customer programsContinue the review of company processes and procedures and customer interactions to ensure that both internal efficiencies and customer satisfaction are maximisedResponsibilities of the Customer Support Specialist ... Permanent