Customer Support Expert

Join Our Team as a STAR Expert at Mercedes-Benz Croydon This is a fantastic opportunity for someone who loves people, technology, and a premium automotive brand. As a STAR Expert, you''ll be the face of Mercedes-Benz, helping customers discover the innovative features, technology, and benefits of our vehicles while creating memorable showroom experiences. Package circa £33K OTE 45hrs per week across a 7 day soft working pattern Are You Passionate About Delivering Exceptional Customer Experiences?We''re keen to hear from individuals who: Have a genuine passion for the automotive industry and the Mercedes-Benz brand. Enjoy building relationships and creating exceptional customer experiences. Possess excellent communication and interpersonal skills. Have previous customer-facing experience, ideally within automotive, retail, hospitality, or a premium customer service environment. Are confident presenting products and demonstrating features in an engaging way. Have a proactive, positive, and professional approach. Are quick to learn technical information and able to explain it clearly to customers. Hold the right to work in the UK. Hold a full, valid UK driving licence. As a STAR Expert, you will: Welcome customers and support them throughout their showroom journey. Deliver engaging vehicle presentations and demonstrations, showcasing the latest Mercedes-Benz technology and features. Act as a product specialist, keeping up to date with new models, ..... full job details .....