Customer Support Executive

Customer Support ExecutiveLocation: Leeds City Centre Salary: 26,000 per annum Hours: Monday - Friday, 9:00am - 5:00pm Working Pattern: Fully office-based for initial training period, with hybrid working available thereafterAbout the RoleWe are representing a growing retail company based in Leeds City Centre, and we''re looking for a confident, organised and personable individual to join their friendly office team.Attitude and wk ethic is huge for this fast pased role, meaning that this is a fantastic opportunity for:Recent graduates looking to start their office careerIndividuals ready to transition from retail or hospitality into an office-based rolePeople with strong customer service experience who enjoy working in a fast-paced environmentRetail and hospitality backgrounds are particularly welcome, as the skills you''ve developed - communication, organisation and customer focus - translate brilliantly into this role.Key ResponsibilitiesHandling inbound and outbound telephone enquiriesProviding excellent customer support and resolving queries efficientlyProcessing orders and updating internal systemsSupporting the wider team with administrative tasksMaintaining accurate records and customer informationWhat We''re Looking ForA professional and friendly telephone mannerStrong communication skills (written and verbal)IT literate and comfortable using Microsoft Office and internal systemsOrganised with good attention to detailPositive attitude and willingness to learnWhat We ..... full job details .....