Customer Support Executive

Customer Support Executive, Exeter, £28,000 - £32,000 (DOE) + Excellent BenefitsFull-Time Office-BasedAn exciting opportunity has arisen for a professional and customer-focused Customer Support Executive to join a growing and highly regarded business based in Exeter, emerging from an exciting period of transformation. With a new leadership team and a clear drive for growth, they are building something special This role would suit an individual who enjoys building strong customer relationships, takes pride in delivering exceptional service, and thrives in a fast-paced, team-oriented environment.Working as part of a supportive and collaborative team, you will play a key role in ensuring customers receive a seamless and positive experience from enquiry through to order fulfilment.The RoleKey responsibilities will include:Acting as the first point of contact for customer enquiriesProcessing orders accurately and efficientlyBuilding and maintaining strong long-term customer relationshipsReactively supporting new business with confident outbound calls following up customer enquiries (typically email enquiries)Maintaining accurate customer, pricing, and product informationWorking closely with internal teams to ensure outstanding service deliveryProviding solutions-focused support to customers on a daily basisAbout YouTo be successful in this role, you will ideally have:Previous experience within a customer service or support-based positionExcellent communication and ..... full job details .....