Customer Support Engineer - Test Systems

Our client, an international engineering and technology organisation within the aerospace sector, is seeking a practical and customer-focused Customer Support Engineer - Test Systems to support a major customer site near Cheltenham. This permanent role involves hands-on technical support for automated test systems, fault diagnosis, equipment modification and ongoing service improvement, with occasional travel to UK and European locations.Key Responsibilities:Act as the primary day-to-day technical representative at the customer siteProvide first-line support for automated test systems and associated electrical and electronic equipmentInvestigate faults, performance issues and operational challenges, escalating complex matters where specialist support is requiredDiagnose electrical and electronic faults to module level, with component-level investigation where appropriateCarry out wiring, looming, crimping, terminating, soldering, repair and rework activitiesInterpret electrical schematics, wiring schedules, system diagrams and engineering drawingsUse test equipment such as digital multimeters, oscilloscopes and LCR meters to support diagnosis and calibrationUndertake basic mechanical modifications and fabrication work, including panel modifications and equipment repairsBuild effective relationships with engineering, production, maintenance and operational teamsIdentify recurring faults and recommend improvements to equipment reliability, maintainability and performanceJob ..... full job details .....