https://jobs.co.uk/job/customer-support-engineer-test-systems-averna-powered-by-spherea--b63d14b5-d0a9-478e-b09a-276252929212 RSS feed for Customer Support Engineer - Test Systems at Averna Powered By Spherea. en-gb Mon, 12 Oct 2026 19:14:28 GMT https://jobs.co.uk/job/customer-support-engineer-test-systems-averna-powered-by-spherea--b63d14b5-d0a9-478e-b09a-276252929212 https://jobs.co.uk/job/customer-support-engineer-test-systems-averna-powered-by-spherea--b63d14b5-d0a9-478e-b09a-276252929212 Sun, 11 Oct 2026 23:00:00 GMT Location: Cheltenham | Salary: Negotiable | Type: Permanent | Job Title: Customer Support Engineer - Test Systems Location: Primarily customer site near Cheltenham, UK + Occasional UK and European travel Salary: Competitive Job Type: Full time, Permanent The Role: We are looking for a practical, technically capable and highly customer-focused Customer Support Technician to become our primary day-to-day representative at a major customer site near Cheltenham. Key Responsibilities: Customer and Technical Support Act as Averna''s primary day-to-day representative at the customer site and build strong working relationships with engineering, production, maintenance and other customer teams. Provide first-line support for test systems and associated equipment including both Averna-supplied systems and equipment originally supplied by others. Investigate faults and operational issues and establish the appropriate course of action. Diagnose faults to module level and, where appropriate, component level using standard electronic test equipment. Work closely with Averna engineering specialists to escalate more complex problems and bring the appropriate expertise to bear. Develop a strong working knowledge of the customer''s... Permanent