https://jobs.co.uk/job/customer-support-engineer-spectrum-it-recruitment--b9761cf9-d501-4b22-ab10-1a173fcaa036 RSS feed for Customer Support Engineer at Spectrum IT Recruitment. en-gb Sun, 23 Aug 2026 18:15:24 GMT https://jobs.co.uk/job/customer-support-engineer-spectrum-it-recruitment--b9761cf9-d501-4b22-ab10-1a173fcaa036 https://jobs.co.uk/job/customer-support-engineer-spectrum-it-recruitment--b9761cf9-d501-4b22-ab10-1a173fcaa036 Sat, 22 Aug 2026 23:00:00 GMT Location: Southampton | Salary: £30000 - £32000/annum plus benefits | Type: Permanent | Customer Support Engineer - Helpdesk / Network - -30,000 + Overtime Location: Hythe / Southampton - Onsite Salary: -30,000 + paid overtime & out-of-hours support We''re looking for a Customer Support Engineer to join a friendly and supportive technical support team near Hythe, Southampton. This is a great opportunity for someone in the early stages of their IT career who enjoys helping customers and wants to develop their technical skills. You could be a recent IT graduate, have completed an apprenticeship, or already have around 1-3 years'' experience in technical/helpdesk support. You''ll be supporting customers by phone, email and messaging, troubleshooting technical issues and managing support tickets through to resolution. Excellent customer service is just as important as technical ability - you''ll need to be patient, approachable and comfortable explaining technical issues to non-technical users. What we''re looking for Excellent customer service and communication skills Some experience in IT, helpdesk or technical support Good understanding of networking and TCP/IP Ideally some knowledge of firewalls, VLANs, VoIP, Windows or Linux A logical approach to troubles... Permanent