https://jobs.co.uk/job/customer-support-engineer-spectrum-it-recruitment--170cb214-044d-40d6-b50e-244f41158913 RSS feed for Customer Support Engineer at Spectrum IT Recruitment. en-gb Mon, 24 Aug 2026 16:13:08 GMT https://jobs.co.uk/job/customer-support-engineer-spectrum-it-recruitment--170cb214-044d-40d6-b50e-244f41158913 https://jobs.co.uk/job/customer-support-engineer-spectrum-it-recruitment--170cb214-044d-40d6-b50e-244f41158913 Mon, 24 Aug 2026 11:51:50 GMT Location: Southampton | Salary: 30000.00-30000.00 Annual | Type: Permanent | Customer Support Engineer - Helpdesk / Network - 30,000 + OvertimeLocation: Hythe / Southampton - Onsite Salary: 30,000 + paid overtime and out-of-hours supportWe''re looking for a Customer Support Engineer to join a friendly and supportive technical support team near Hythe, Southampton.This is a great opportunity for someone in the early stages of their IT career who enjoys helping customers and wants to develop their technical skills. You could be a recent IT graduate, have completed an apprenticeship, or already have around 1-3 years'' experience in technical/helpdesk support.You''ll be supporting customers by phone, email and messaging, troubleshooting technical issues and managing support tickets through to resolution. Excellent customer service is just as important as technical ability - you''ll need to be patient, approachable and comfortable explaining technical issues to non-technical users.What we''re looking forExcellent customer service and communication skillsSome experience in IT, helpdesk or technical supportGood understanding of networking and TCP/IPIdeally some knowledge of firewalls, VLANs, VoIP, Windows or LinuxA logical approach to troubleshootingKeen to learn a... Permanent