https://jobs.co.uk/job/customer-support-coordinator-options-resourcing-ltd--55c1c080-4dde-427d-981b-a8dcd92841de RSS feed for Customer Support Coordinator at Options Resourcing Ltd. en-gb Tue, 06 Oct 2026 20:35:52 GMT https://jobs.co.uk/job/customer-support-coordinator-options-resourcing-ltd--55c1c080-4dde-427d-981b-a8dcd92841de https://jobs.co.uk/job/customer-support-coordinator-options-resourcing-ltd--55c1c080-4dde-427d-981b-a8dcd92841de Mon, 05 Oct 2026 23:00:00 GMT Location: Birmingham | Salary: £26000 - £28000/annum | Type: Permanent | Customer Support Coordinator Location: Smethwick, West Midlands Salary: £28,000 per annum Hours: Monday-Thursday 8:00am-5:00pm | Friday 8:00am-12:30pm Holiday: 22 days + Bank Holidays + your birthday off   The Role We are looking for a Customer Support Coordinator to join a growing After Sales team based in Smethwick. This is a great opportunity for someone who is organised, customer-focused and confident working in a busy office environment, with the opportunity to develop into a full Helpdesk position within 6-12 months. You''ll be responsible for coordinating customer support activities, keeping customers updated and making sure servicing, warranty repairs and installations are organised efficiently. Full training will be provided, so previous experience within the lift industry is not required.   Key Responsibilities Coordinate and schedule customer servicing, warranty repairs and new product installations. Liaise with customers to arrange appointments and provide updates. Work closely with the Parts Team to ensure required parts are available ahead of scheduled work. Maintain accurate customer and job records. Provide customers with digital job cards f... Permanent