https://jobs.co.uk/job/customer-support-coordinator-eclectic-recruitment--f9f86b32-0c7d-4698-9b00-d24d1b6fd4ae RSS feed for Customer Support Coordinator at Eclectic Recruitment. en-gb Tue, 04 Aug 2026 21:14:08 GMT https://jobs.co.uk/job/customer-support-coordinator-eclectic-recruitment--f9f86b32-0c7d-4698-9b00-d24d1b6fd4ae https://jobs.co.uk/job/customer-support-coordinator-eclectic-recruitment--f9f86b32-0c7d-4698-9b00-d24d1b6fd4ae Mon, 03 Aug 2026 23:00:00 GMT Location: Cambridge | Salary: £26000 - £30000/annum | Type: Permanent | Job Title: Customer Support-Coordinator Location: Cambridge- Salary: -26,00030,000 Working Pattern: Full-time8:00-4:30pm (Office Based) A well-established organisation is seeking a proactive and solutions-focused Customer Resolutions Coordinator to join its technical team. This role plays a key part in managing customer queries and complaints, ensuring issues are resolved quickly and professionally to maintain a high level of customer satisfaction. Key Responsibilities:- Respond to customer queries and complaints via phone and email in a timely and professional manner Investigate and resolve issues efficiently, liaising with internal teams where required- Provide clear and accurate updates to customers- Offer product and technical support to customers experiencing issues Work closely with processing, bookings, and field teams to ensure seamless problem resolution Ensure all communication reflects a high standard of customer care and professionalism- Candidate Requirements:- Previous experience in a customer service, complaints handling, or technical support role- Strong problem-solving skills with the ability to think quickly and take initiative Excellent co... Permanent