https://jobs.co.uk/job/customer-support-coordinator-eclectic-recruitment--4cda0567-3be2-4c61-b2d3-8f515c25d338 RSS feed for Customer Support Coordinator at Eclectic Recruitment. en-gb Wed, 05 Aug 2026 17:23:07 GMT https://jobs.co.uk/job/customer-support-coordinator-eclectic-recruitment--4cda0567-3be2-4c61-b2d3-8f515c25d338 https://jobs.co.uk/job/customer-support-coordinator-eclectic-recruitment--4cda0567-3be2-4c61-b2d3-8f515c25d338 Wed, 05 Aug 2026 11:51:49 GMT Location: Cambridge | Salary: 26000.00-26000.00 Annual | Type: Permanent | Job Title: Customer Support Coordinator Location: Cambridge Salary: 26,000- 30,000 Working Pattern: Full-time 8:00-4:30pm (Office Based) A well-established organisation is seeking a proactive and solutions-focused Customer Resolutions Coordinator to join its technical team. This role plays a key part in managing customer queries and complaints, ensuring issues are resolved quickly and professionally to maintain a high level of customer satisfaction. Key Responsibilities: Respond to customer queries and complaints via phone and email in a timely and professional manner Investigate and resolve issues efficiently, liaising with internal teams where required Provide clear and accurate updates to customers Offer product and technical support to customers experiencing issues Work closely with processing, bookings, and field teams to ensure seamless problem resolution Ensure all communication reflects a high standard of customer care and professionalism Candidate Requirements: Previous experience in a customer service, complaints handling, or technical support role Strong problem-solving skills with the ability to think quickly and take initiative Excellent communication ... Permanent