https://jobs.co.uk/job/customer-support-consultant-accountancy-mulberry-recruitment--c80f5ee5-7494-4345-ac8c-3ea1c5b8d64d RSS feed for Customer Support Consultant - Accountancy at Mulberry Recruitment. en-gb Mon, 26 Oct 2026 19:14:18 GMT https://jobs.co.uk/job/customer-support-consultant-accountancy-mulberry-recruitment--c80f5ee5-7494-4345-ac8c-3ea1c5b8d64d https://jobs.co.uk/job/customer-support-consultant-accountancy-mulberry-recruitment--c80f5ee5-7494-4345-ac8c-3ea1c5b8d64d Mon, 26 Oct 2026 12:52:47 GMT Location: Wokingham | Salary: 10000-500000 Annual | Type: Permanent | Customer Support Consultant - Accountancy Location: Wokingham Salary: Up to £24,800 This is an exciting opportunity to join a fast-growing fintech software company, supporting accountancy customers who use their software. You''ll be using your accounting knowledge to help customers resolve queries, while also working closely with the wider support team and helping to develop junior team members. The role would suit someone who enjoys working with people, solving problems and using their accounting knowledge in a more customer-focused and technology-driven environment. A few key areas of the role include: Providing second-line support to accountancy customers via telephone and email Acting as a subject matter expert on accounting and the company''s software Supporting and mentoring junior members of the team Helping develop training materials, guides and customer resources Working with internal teams on product improvements, testing and system updates Monitoring support performance and helping improve the overall customer experience They''re looking for someone with: A degree in Accountancy or a related subject At least 6 months'' customer service experience Good knowledge of a... Permanent