https://jobs.co.uk/job/customer-support-agent-rubicon-recruitment--a5404c54-6349-4cac-add3-c116b358d936 RSS feed for Customer Support Agent at Rubicon Recruitment. en-gb Sun, 11 Oct 2026 01:54:54 GMT https://jobs.co.uk/job/customer-support-agent-rubicon-recruitment--a5404c54-6349-4cac-add3-c116b358d936 https://jobs.co.uk/job/customer-support-agent-rubicon-recruitment--a5404c54-6349-4cac-add3-c116b358d936 Thu, 08 Oct 2026 23:00:00 GMT Location: Bournemouth | Salary: £30000 - £33000/annum | Type: Permanent | Customer Support Agent - Bournemouth - Up to £33,000 per annum  As a Customer Support Agent, you’ll be the trusted voice clients turn to when they need clear, reliable answers. Every query gets your full attention, and every solution helps build a lasting relationship. As a Customer Support Agent, you will benefit from: Structured training on specialist software, so you can grow real expertise A friendly, supportive team where people genuinely help each other Clear expectations and consistent processes Ongoing development and opportunities to progress The chance to shape service improvements and share your ideas As a Customer Support Agent, your responsibilities will include: Managing inbound telephone and email queries, prioritising each one carefully Recording and tracking all queries accurately in the ticketing system Keeping customers updated on progress until every query is resolved Diagnosing and resolving technical and non-technical issues Working closely with colleagues and implementation consultants to find the right solution Contributing to help guides and the knowledge base for end users As a Customer Support Agent, your experience will include: ... Permanent