https://jobs.co.uk/job/customer-support-agent-rubicon-recruitment--73a8ee01-5505-4d29-93f5-853d0fb3b145 RSS feed for Customer Support Agent at Rubicon Recruitment. en-gb Mon, 12 Oct 2026 05:47:00 GMT https://jobs.co.uk/job/customer-support-agent-rubicon-recruitment--73a8ee01-5505-4d29-93f5-853d0fb3b145 https://jobs.co.uk/job/customer-support-agent-rubicon-recruitment--73a8ee01-5505-4d29-93f5-853d0fb3b145 Sat, 10 Oct 2026 11:52:25 GMT Location: Bournemouth | Salary: 30000.00-30000.00 Annual | Type: Permanent | Customer Support Agent - Bournemouth - Up to £33,000 per annum As a Customer Support Agent, you ll be the trusted voice clients turn to when they need clear, reliable answers. Every query gets your full attention, and every solution helps build a lasting relationship.As a Customer Support Agent, you will benefit from: Structured training on specialist software, so you can grow real expertiseA friendly, supportive team where people genuinely help each otherClear expectations and consistent processesOngoing development and opportunities to progressThe chance to shape service improvements and share your ideas As a Customer Support Agent, your responsibilities will include: Managing inbound telephone and email queries, prioritising each one carefullyRecording and tracking all queries accurately in the ticketing systemKeeping customers updated on progress until every query is resolvedDiagnosing and resolving technical and non-technical issuesWorking closely with colleagues and implementation consultants to find the right solutionContributing to help guides and the knowledge base for end users As a Customer Support Agent, your experience will include: Experience in a customer support env... Permanent