https://jobs.co.uk/job/customer-support-agent-rubicon-recruitment--3c96816d-a58f-4508-b8b9-6c055baa3892 RSS feed for Customer Support Agent at Rubicon Recruitment. en-gb Sun, 26 Apr 2026 07:11:07 GMT https://jobs.co.uk/job/customer-support-agent-rubicon-recruitment--3c96816d-a58f-4508-b8b9-6c055baa3892 https://jobs.co.uk/job/customer-support-agent-rubicon-recruitment--3c96816d-a58f-4508-b8b9-6c055baa3892 Thu, 16 Apr 2026 23:00:00 GMT Location: Bournemouth | Salary: Negotiable | Type: Permanent | Customer Support Agent | Bournemouth (office based) | £30,000 + benefits Join a fast-growing tech company that’s transforming the  accountancy software  space with cutting-edge solutions and a fresh approach to customer experience. If you thrive in a fast-paced support environment and enjoy solving problems, this  Customer Support Agent  role could be your next career move. Recognised as one of the Sunday Times Best Places to Work 2024 and backed by £25 million in recent investment, this company offers a dynamic and rewarding environment where your contributions truly matter. As a Customer Support Agent, you will benefit from: Company share scheme Private medical insurance 25 days holiday plus bank holidays Quarterly profit-related bonus Hybrid/flexible working arrangements Clear progression opportunities Autonomy and ownership of your workload As a Customer Support Agent, your responsibilities will include: Managing inbound queries via phone and email, triaging and prioritising effectively Recording and tracking support tickets using internal systems Diagnosing and resolving technical issues, escalating where appropriate Advising clients on best practice to ... Permanent