https://jobs.co.uk/job/customer-support-agent-hrc-recruitment--94bc3623-2445-47f7-8ed1-1aa89b9fefbc RSS feed for Customer Support Agent at HRC Recruitment. en-gb Thu, 28 May 2026 16:28:10 GMT https://jobs.co.uk/job/customer-support-agent-hrc-recruitment--94bc3623-2445-47f7-8ed1-1aa89b9fefbc https://jobs.co.uk/job/customer-support-agent-hrc-recruitment--94bc3623-2445-47f7-8ed1-1aa89b9fefbc Tue, 26 May 2026 23:00:00 GMT Location: Kilmarnock | Salary: Negotiable | Type: Permanent | Customer Support Agent £26,000 - Full Time permanent position Kilmarnock - Halo building Start date - 20th July Mon to Fri 8 am to 4 pm or 9 am to 5 pm (no evenings or weekends) - Hybrid working, 2 days from home. This is an exciting opportunity to work for a global debt purchase and collection company.  You would be based at one of the best offices in Scotland, the Halo building in Kilmarnock, although the role offers hybrid working, with 2 days per week from home.  This is a fantastic opportunity to work for a global company, build a career, and make a difference for vulnerable customers. What your day looks like Help customers who are experiencing complex personal circumstances Discuss, empathise, and encourage disclosure of information to allow you to help customers Communicating with customers and third parties via telephone, email, letter & live chat Work together with your team and share best practices to improve our service continually What we expect from you Deliver great conversations and customer outcomes – by phone and in writing Maintain consistently high standards of quality during customer interactions Know Your C... Permanent