https://jobs.co.uk/job/customer-support-agent-hays-business-support--c2093a0f-9965-4c73-84f1-4c217844bfab RSS feed for Customer Support Agent at Hays Business Support. en-gb Mon, 27 Apr 2026 12:02:21 GMT https://jobs.co.uk/job/customer-support-agent-hays-business-support--c2093a0f-9965-4c73-84f1-4c217844bfab https://jobs.co.uk/job/customer-support-agent-hays-business-support--c2093a0f-9965-4c73-84f1-4c217844bfab Thu, 23 Apr 2026 11:52:56 GMT Location: Bristol | Salary: 10000-500000 Annual | Type: Temporary | Your new company You''ll be working for a public sector organisation based in central and north central Bristol.Work PatternThis position will be starting in either July or August 202608:30 to 16:30 Monday to FridayOn siteTemp Duration 6 weeksYour new role You will be joining a well-established Customer Services team committed to providing information, advice and support to inbound callers and email queries.Assisting customers by phone and email to provide tailored advice and supportDelivering a high standard of customer service during busy and slow periodsHandling sensitive and sometimes complex enquiries with professionalism and careAccurately logging all interactions on the CRM systemReferring callers to specialist teams when appropriateLiaising with internal departments to resolve enquiries effectivelyManaging and prioritising workload in line with service demandWhat you''ll need to succeed Experience in a call centre, customer service agent, student support agent or similar role is requiredExcellent verbal and written communication skillsStrong organisational and time management skillsGood IT skills and the ability to learn new systems quicklyAbility to work independently and ... Temporary