https://jobs.co.uk/job/customer-support-agent-cca-recruitment-group--9e354c2a-d34b-4c81-85a8-0d9b0a89cd49 RSS feed for Customer Support Agent at CCA Recruitment Group. en-gb Wed, 21 Oct 2026 17:04:31 GMT https://jobs.co.uk/job/customer-support-agent-cca-recruitment-group--9e354c2a-d34b-4c81-85a8-0d9b0a89cd49 https://jobs.co.uk/job/customer-support-agent-cca-recruitment-group--9e354c2a-d34b-4c81-85a8-0d9b0a89cd49 Thu, 15 Oct 2026 23:00:00 GMT Location: Blackburn | Salary: £24784/annum | Type: Permanent | Customer Support Agent Location: Blackburn (On-Site) Salary: -24,784.50 per annum Hours: Monday to Friday, 9:00am - 5:00pm Customer Support Agent - About the Role We are looking for an organised and customer-focused Customer Support Agent to join our growing team in Blackburn. This is primarily a non-voice customer support position, where you''ll assist customers via email and online systems rather than spending your day on the phones. As a Customer Support Agent , you''ll help customers with a variety of enquiries, resolving issues efficiently while delivering an excellent customer experience. Most interactions are handled through email using established templates and processes, making strong administration skills, attention to detail, and accuracy essential. This Customer Support Agent opportunity is ideal for someone who enjoys problem-solving, working with systems, and providing excellent service in a fast-paced environment. Key Responsibilities Respond to customer enquiries via email and online support platforms. Resolve customer queries accurately and within agreed service levels. Assist customers with account access, booking queries, promotional or ... Permanent