Customer Support Advisor

Customer Support Advisor North Baddesley £13.03 per hour + Free Parking + Free Refreshments + Casual Dress Full-Time 3-4 Month ContractAre you an experienced Customer Support Advisor with a passion for delivering outstanding customer service across phone, email, social media, and online channels Do you thrive in a fast-paced environment where problem-solving, attention to detail, and customer satisfaction are at the heart of everything you doWorkshop Recruitment is supporting a successful and growing business in North Baddesley in the search for a proactive Customer Support Advisor to join their customer service team on a fixed-term contract. This is an excellent opportunity for a customer-focused professional who enjoys helping customers, resolving enquiries, and delivering a first-class service experience.The successful Customer Support Advisor will manage customer enquiries across multiple communication channels, ensuring issues are resolved efficiently while maintaining high service standards.Key ResponsibilitiesRespond to customer enquiries through phone, email, text support, social media, and digital ticketing systemsDeliver accurate and professional solutions to customer queriesProcess returns, exchanges, and customer requests in line with company proceduresUpdate and maintain customer records accuratelyWork collaboratively with internal teams to resolve issues quicklySupport continuous improvements in customer satisfaction and service deliveryEnsure all enquiries are ..... full job details .....