Customer Support Advisor

Customer Support AdvisorBurnley £12.71 - £14.27 per hour Temporary (6-12 months), 37.5 hours per weekMpeople Recruitment are seeking a Customer Support Advisor to join a busy team in Burnley. This role involves handling customer enquiries, resolving issues, and providing a high level of service in a fast-paced environment.Key Duties:Answer inbound calls and handle customer enquiriesResolve issues and provide clear adviceProcess payments and update customer recordsMonitor account alerts and contact customers as neededSupport basic troubleshooting and problem-solvingMaintain accurate system updates and documentationSkills and Experience:Previous customer service or contact centre experienceStrong communication and IT skillsGood attention to detail and organisationAbility to work under pressure and meet targetsProfessional and customer-focused approachHybrid working available after training (3 days in office). DBS required.If you do not hear within 5 days, please assume your application was unsuccessful. ..... full job details .....