Customer Support Advisor- Italian

Experience the power of a game-changing career. Do you have a passion for fashion and retail, paired with a love for online shopping? Concentrix is on the lookout for enthusiastic individuals to become part of our Primark team as Customer Support Advisors. Pay - Hourly rate of £12.75 Location - Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address - 49 East Bridge Street, Belfast BT1 3NR Full time permanent position Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday (20% pay uplift from 10pm-12am). In this role, you''ll engage with customers via social media and email in English and Italian, handling a range of inquiries such as missing orders, payment issues, product availability, and order changes or cancellations. We are looking for someone who can maintain a friendly and cheerful demeanor, while also being empathetic, patient, and professional. What s in it for you 28 days paid holidays. Refer a friend incentive. Employee Assist Program- a range of support and resources, accessed free. PUREGYM Discount and 0% joining fee. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Pension Scheme. Perks at Work- employee savings scheme. Concentrix is a great match if you have: Excellent English and Italian verbal/written skills. Social media or content moderation experience (desired) Minimum of 6 months customer service experience ..... full job details .....