Customer Support Advisor

Customer Support ConsultantLocation: Leeds (hybrid after your probation)Salary: £26,300Do you have experience delivering excellent customer service in an office, retail, hospitality or contact centre environment?Are you looking to take the next step in your career and apply your customer service skills in a professional, office-based role?We''re looking for a proactive and customer-focused Customer Support Consultant to join InfoTrack''s Customer Support Team in Leeds. In this role, you''ll support our clients with managing their online searches, ensuring every enquiry is handled efficiently, professionally, and with outstanding customer care.If you enjoy solving problems, building relationships, and making a real difference to customers, we''d love to hear from you. Full training will be provided, so we''re looking for the right attitude and a genuine passion for delivering exceptional service.About InfoTrackInfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class experience for people buying and selling homes.Our Customer Support Team plays a vital role in ensuring our clients receive the highest level of service. We pride ourselves on building lasting relationships with our clients and suppliers, providing expert support that makes a real difference to their day-to-day operations.What you''ll be doingSupport clients by answering, distributing, and managing incoming enquiries relating to ..... full job details .....