Customer Support Advisor (Farming/Agri)

Customer Support Advisor (Farming / Agri) Salary: Circa £32,000 + commission Job Type: Full-time, PermanentAbout the roleWe re working with a growing agri business supporting farmers across the UK and beyond, and they re looking for a Customer Support Advisor to join their team.This is a busy, customer-focused role where you ll be the first point of contact for people working in the farming and agriculture sector. You ll spend your day handling a high volume of incoming calls and web chats, helping farmers with queries and guiding them through how to get the most from the system.If you understand farming, enjoy speaking to people, and are comfortable in a fast-paced environment, this is a great opportunity to move into a stable, office-based role within the agriculture industry.What you ll be doing Handle a high volume of inbound calls and web chat enquiries from farmers and agri customersSupport users across the farming and agriculture sector with day-to-day queriesGuide farmers step-by-step, helping them use the system effectivelyExplain features in a simple, practical way that makes sense for real farm useTroubleshoot issues and provide clear, helpful solutionsBuild strong relationships with customers in the agri and farming communityWork towards targets around response times and customer satisfactionShare feedback from farmers to help improve the service and overall experience What we re looking for Farming or agriculture knowledge is essential (livestock, dairy, beef or ..... full job details .....