Customer Support Administrator Temp to Perm

Customer Support Administrator - Immediate Start - Temp to Perm Contract!We''re currently recruiting for a Customer Support Administrator to join a busy team based at head office in Team Valley. This is a fast-paced, customer and process-focused support role, where you''ll play a key part in ensuring key account customers receive a smooth, efficient, and high-quality service from order through to delivery.You will be supporting the full end-to-end order process, working closely with internal teams and key account managers to ensure accuracy, compliance, and excellent customer communication throughout. Team Valley, Gateshead Free Parking Office-based 8:30am - 5:00pm, Monday to Friday (37.5 hours per week, 1 hour lunch) £25,000 - £26,000 DOE ASAP Start 6-month initially temporary contract with a view to being made permanent The RoleYou will play a vital part in supporting key account customers and the wider team, working within strict processes and SLAs to deliver an excellent customer experience.Key responsibilities include:Processing quotations and sales orders accurately and efficientlyUpdating systems including stock, pricing, customer records, and order progressCoordinating transport and delivery instructionsManaging customer updates and reporting throughout the order lifecycleSupporting debtor processes and ensuring invoice accuracy to avoid discrepanciesEnsuring all documentation is accurate, compliant, and correctly filedLiaising with internal departments including ..... full job details .....