https://jobs.co.uk/job/customer-support-administrator-search-consultancy-ltd--6d530d44-dc80-420f-8936-a51ffb2ef820 RSS feed for Customer Support Administrator at Search Consultancy Ltd. en-gb Sun, 25 Oct 2026 00:10:49 GMT https://jobs.co.uk/job/customer-support-administrator-search-consultancy-ltd--6d530d44-dc80-420f-8936-a51ffb2ef820 https://jobs.co.uk/job/customer-support-administrator-search-consultancy-ltd--6d530d44-dc80-420f-8936-a51ffb2ef820 Fri, 23 Oct 2026 23:00:00 GMT Location: Edinburgh | Salary: £13.00/hour | Type: Contract | Customer Support Administrator Edinburgh-based | office-based role Full Time | 35 hours per week | Monday to Friday ASAP start | Temp role initially until the end of 2026 Hourly rate of -13.00 per hour + holiday pay Search Consultancy are delighted to be working exclusively with one of our Nationwide clients in the Charitable sector to recruit this role on a full-time Temporary basis. This is a blended role between Customer Support & Administration - the client is seeking a candidate who is strong in both of these areas for this role! Duties involved in this role will include: * Dealing with customers across a variety of enquiries, ensuring that you provide a friendly & professional experience in all of your interactions * Responding to incoming information requests & donations including contact by phone, email, correspondence & in person * Handling any complaints, ensuring these are escalated to the appropriate contact & dealt with to a satisfactory conclusion * Processing incoming cash, card & cheque donations through the company''s donations system * Distribution of welcome packs and fundraising materials to new customers, as well "Thank You" letters to donors * ... Contract