Customer Support Administrator

Customer Support AdministratorLocation: Nottingham (Hybrid after training)Salary: £28,000 - £30,000 (Pro Rata)Start Date: Immediate / ASAP + ExtensionAre you an experienced Customer Support Administrator or Order Processing Administrator looking for a stable 6-month contract with a well-established engineering business, which is highly likely to be extended?This is a customer-focused administrative role supporting order processing, handling inbound calls and emails, producing reports, and ensuring smooth day-to-day coordination between customers and internal teams.The RoleHandling inbound customer calls and email enquiriesProcessing customer orders accurately through SAP / ERP systemsProviding order updates, delivery information, and resolving basic queriesProducing Excel-based reports and emailing updates to clientsManaging shared inboxes and maintaining accurate system recordsSupporting internal teams with general administrative coordinationThe PersonExperience in customer service, order processing, or administrative supportConfident dealing with customers over the phone and via emailStrong Excel skills (reporting and data handling)SAP experience desirable but not essentialOrganised, accurate, and comfortable working in a fast-paced environmentMust be able to get to an office location in Colwick Industrial Estate (NG4)BBBH270219To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment.Rise ..... full job details .....