Customer Support Administrator

This is a fantastic opportunity for an organised and confident individual looking to build experience as a Customer Support Administrator and within relationship management. You''ll engage with existing and prospective partners, maintain accurate CRM records and support a busy team with a range of customer-focused and administrative activities.Client DetailsOur client is a well-established national organisation with a strong reputation in its field. Due to continued growth, they are seeking a Customer Support Administrator to join their friendly team on a temporary-to-permanent basis, offering full training and excellent long-term career potential. They are based in Kings Norton, Birmingham and are anow seeking a Customer Support Administrator to join them on a temp to perm basis.DescriptionContact existing partners to build relationships and update informationSpeak with prospective partners and introduce services and benefitsRecord accurate information, notes and activity on the CRM systemMaintain and update customer and partner databasesProvide excellent customer service via telephone and emailSupport customer engagement and business development campaignsAssist with reporting and administrative tasksEnsure all records remain accurate and compliantWork collaboratively with colleagues across the organisationProfileA successful Customer Support Administrator should have:Confident and professional telephone mannerStrong verbal and written communication skillsGood ..... full job details .....