Customer Support Administrator

An exciting opportunity to join a well-established, market leading organisation as a Customer Support Administrator to coordinate and manage customer orders whilst taking ownership of after sales support.

• Location: Although this role is fully remote, in office attendance will be required once a week for collaboration at the Camberley location as needed.
• Working Hours: 8:30AM - 5PM Monday to Thursday, early finish of 4PM on a Friday!
• Benefits: 26 days holiday + bank holidays (increased with service in year up to max of 30 days!) Personal pension plan, life assurance cover, staff discount, private medical insurance

As the Customer Support Administrator, you will be responsible for:

• Processing orders, support customers with delivery and installations
• Supporting with parts and technical requests
• Processing parts orders
• Setting up new customer accounts
• Generating quotes
• Planning maintenance visits
• Processing invoices

The successful Customer Support Administrator will have the following related skills / experience:

• Strong customer service experience, ideally within an order processing or logistics environment
• Highly organised with strong communication skills
• Team player with the ability to work independently
• SAP experience is highly desirable - proficiency in MS Office and Salesforce