Customer Success Manager

Job Title: Customer Success ManagerSalary: £45,000 - £55,000 base + £75,000 OTE Location: UK Remote / Home BasedWork Type: PermanentRole:WeDo is partnering with one of the UK''s most respected Microsoft Partners to find a Customer Success Manager to join their growing commercial team.This is not a traditional Customer Success role focused on support tickets, renewals or adoption metrics.Instead, this is a strategic customer growth role where you will work closely with existing customers to understand their business objectives, identify opportunities, and help them maximise the value they receive from technology investments.The business has established itself as a leading Microsoft Partner with expertise across Azure, Microsoft Cloud, Modern Workplace, Dynamics 365, Managed Services and Professional Services. They have built an outstanding reputation through customer outcomes, service excellence and long term relationships rather than competing on price.With continued growth across the business, they are investing heavily in their Customer Success function and are looking for people who enjoy building relationships, solving business challenges and helping customers achieve their goals.Responsibilities:• Manage and develop a portfolio of existing customer accounts• Build trusted relationships with key stakeholders across customer organisations• Understand customer objectives, challenges and future plans• Identify opportunities to expand services and deliver additional value• ..... full job details .....