https://jobs.co.uk/job/customer-success-manager-vero-hr--0b693a24-808d-408f-90f6-9cbbdf2697cf RSS feed for Customer Success Manager at Vero Hr. en-gb Tue, 15 Sep 2026 23:54:08 GMT https://jobs.co.uk/job/customer-success-manager-vero-hr--0b693a24-808d-408f-90f6-9cbbdf2697cf https://jobs.co.uk/job/customer-success-manager-vero-hr--0b693a24-808d-408f-90f6-9cbbdf2697cf Sun, 13 Sep 2026 23:00:00 GMT Location: Manchester | Salary: £45000/annum | Type: Permanent | About the opportunity: We are the internal recruitment partner for our client, a leading healthcare benchmarking organisation, providing data, insights, and improvement support to help health and care services deliver better outcomes Working with organisations across the sector, we deliver national and bespoke benchmarking programmes that help our members understand performance, identify opportunities for improvement, and ultimately achieve better outcomes for patients and service users We''re looking for a proactive and customer-focused Customer Success Manager to build strong client relationships, drive engagement and retention as well as identify and progress growth opportunities. You''ll be confident using data and insights to demonstrate value, managing customer accounts, and collaborating across teams to deliver an excellent customer experience. Key Responsibilities: Managing a portfolio of current and prospective customers, building strong relationships and supporting them to maximise value from our products and services. Driving customer engagement, monitoring account health, and proactively addressing retention risks Leading membership renewals, onboarding ... Permanent