Customer Success Manager - SaaS

Travel. Impact. Growth. This is Customer Success with purpose.Are you a people-first problem solver who loves building lasting relationships and delivering an unbeatable customer experience? How about a role that gives you the chance to travel across the UK, Ireland, and even globally, while taking ownership of high-profile accounts using cutting-edge SaaS products?We''re looking for a Customer Success Manager who s ready to make a real impact. You ll be the go-to partner for your clients, ensuring they get maximum value from our solutions, while using their feedback to help shape the future of our product.Role titles: Customer Success Manager, Account Manager, Client Success Manager, Customer Experience Manager, SaaS CSMSalary: £35k £40k base + BonusBenefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets and moreLocation: Milton Keynes Hybrid (2 days/week in-office)You ll bring proven experience in customer success, account management or client services, a strong handle on CRM systems, and a natural ability to thrive in a fast-paced, tech-led environment.Sound like your kind of challenge? Click apply and let s talk. ..... full job details .....
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