Customer Success Manager

Robert Walters is working in partnership with a Global market leading SaaS Technology business. They specialise is designing and developing bespoke software and streamlines projects, enabling Real Time tracking for global customers and users.They have experienced considerable growth, onboarded new clients and secured competitive bids - expanding it presence globally. They are now keen to appoint a Customer Success Manager (Dutch Speaking), to ensure clients receive exceptional support, maximise the value of partnerships. Customer Success Manager (Dutch Speaking): Duties andamp; Experience* Fluent in Dutch oral andamp; written - EssentialCustomer Discovery andamp; CommunicationStrong customer-facing communicationSaaS experience in delivery, customer success, implementationRun discovery workshops and capture requirementsSaaS delivery or enterprise customer successSolution Design andamp; ImplementationSolution design - forms, process, dashboards, permissionsDeliver end-user andamp; champion trainingTechnical awareness: API/IntegrationAccount Growth andamp; Value DeliveryProject leadership: Manage timelines, risks, stakeholdersIdentify Risks andamp; opportunities during deliveryThe permanent opportunity for a Customer Success Manager (Dutch Speaking) will pay a competitive salary and package. This is an opportunity to work for a global industry leader within the SaaS industry.For further information, please apply with an updated CV and reach out to Ajay Hayre Robert Walters ..... full job details .....