Customer Success Manager - Permanent

We would like to recruit a Customer Success Executive/Manager within our Network Services Team who is able to lead the day-to-day account management and existing relationship for our largest Banking client. Here are some of the specific challenges we help our clients solve Architect andamp; Design Secure Enterprise IT Networks Identify andamp; Supply appropriate technologies for their network environments Maintain andamp; operate complex networks both on andamp; off client premises Provide full suite of life cycle managed services to meet the in life demands of their networks Consult, Design andamp; Deploy leading automation solutions Provide Business Process andamp; Service Design consultancy Requirements Strong listener with the ability to play client problems back to the businessPersistent Commercially confident Willing to learn, be challenged and a desire to grow and develop High levels of personal motivation Excellent written/verbal English Excellent presentation and communication skills (both verbal and written) Ability to uncover and numerate business issues Knowledge of, or interest in, the specific client sector (financial services) Detailed knowledge of Network Services/IT Results driven with a professional approach to account management and a successful track record Ability to plan and think ahead and communicate the vision effectively. Strong verbal communication and interpersonal skills, with the ability to and build rapport quickly both over the phone and ..... full job details .....