https://jobs.co.uk/job/customer-success-manager-morgan-mckinley-crawley--0029ce92-aaf1-43fe-867f-9de7d75f4757 RSS feed for Customer Success Manager at Morgan Mckinley (Crawley). en-gb Wed, 01 Jul 2026 20:27:32 GMT https://jobs.co.uk/job/customer-success-manager-morgan-mckinley-crawley--0029ce92-aaf1-43fe-867f-9de7d75f4757 https://jobs.co.uk/job/customer-success-manager-morgan-mckinley-crawley--0029ce92-aaf1-43fe-867f-9de7d75f4757 Tue, 30 Jun 2026 23:00:00 GMT Location: Horsham | Salary: Negotiable | Type: Permanent | Customer Success Manager Are you passionate about building strong client relationships and delivering exceptional customer experiences? We''re looking for an experienced Customer Success Manager to join a fabulous technology business and play a key role in driving customer satisfaction, retention, and long-term success. This is an exciting opportunity to work at the heart of the business, acting as the bridge between customers, support, and product teams to ensure clients receive maximum value while helping shape its future development. The Role As Customer Success Manager, you''ll take ownership of the day-to-day customer portfolio, proactively managing relationships, identifying opportunities to improve engagement, and ensuring customers achieve their desired outcomes. You''ll work closely with internal teams to monitor account health, deliver strategic account reviews, and champion the voice of the customer across the organisation. Key Responsibilities Proactively manage customer accounts. Monitor customer satisfaction, identify trends, and provide regular updates to internal stakeholders. Support customer retention and recurring revenue targets through effectiv... Permanent