Technical Customer Success ManagerHybrid - Leeds - minimum 1 day per week in the Leeds officeSalary: Competitive The MissionTo create environments in which we and our customers can be successful, delivering value through secure, lean, automated operations whilst looking for opportunities for innovation. Continuously improving through open, honest feedback and collaboration.Principles:DO THE RIGHT THINGTAKE RESPONSIBILITYBE TRANSPARENTCONTINUOUSLY IMPROVETAKE PRIDEWe are looking for a Technical Customer Success Manager to join our team.The Ideal Candidate will need:Excellent understanding of technology and security fundamentals. Experience in technical project/programme management, either in corporate IT, professional services, consulting or product development or 4 years of experience in an IT system administrator role.Experience with PaaS and SaaS technologies including collaboration tools, identity and access management (IAM).Excellent organisational, analytical and influencing skills.Ability to speak and write in English fluently and idiomatically.Preferred Qualifications:Experience in Google Workspace or GCP.Experience with on-premises and cloud-based mail delivery, routing, and filtering technologies.Experience in mobile device management and relevant 3rd party integrations.Experience with cloud security including identity and access management (IAM), SSO, OAuth, and 2-step verification.Experience with data loss prevention (DLP), retention and e-discovery ..... full job details .....