https://jobs.co.uk/job/customer-success-manager-gordon-yates-recruiting-training-ltd--a1ed09bc-5666-42de-8bb4-9a97deb1d9b6 RSS feed for Customer Success Manager at Gordon Yates Recruiting & Training Ltd. en-gb Fri, 02 Oct 2026 22:58:49 GMT https://jobs.co.uk/job/customer-success-manager-gordon-yates-recruiting-training-ltd--a1ed09bc-5666-42de-8bb4-9a97deb1d9b6 https://jobs.co.uk/job/customer-success-manager-gordon-yates-recruiting-training-ltd--a1ed09bc-5666-42de-8bb4-9a97deb1d9b6 Fri, 02 Oct 2026 11:53:06 GMT Location: Leeds | Salary: 10000-500000 Annual | Type: Permanent | Customer Success Manager Remote, UK Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world''s leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You''ll work with clients from onboarding and launch through to ongoing optimisation. That includes helping them design effective loyalty programmes, configure the platform, understand integration requirements and continuously improve performance. You don''t need to be a developer, but you should be comfortable working with technology. You''ll regularly discuss APIs, events, data and integrations with clients, with support from their technical team for more complex requirements. As they continue to grow internationally, you''ll work with clients across multiple markets, including the US. Most of your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you''ll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure pr... Permanent