https://jobs.co.uk/job/customer-success-manager-faith-recruitment--76bc31bb-7ce8-403c-a3f8-c7d2e09fe6c2 RSS feed for Customer Success Manager at Faith Recruitment. en-gb Thu, 13 Aug 2026 19:13:15 GMT https://jobs.co.uk/job/customer-success-manager-faith-recruitment--76bc31bb-7ce8-403c-a3f8-c7d2e09fe6c2 https://jobs.co.uk/job/customer-success-manager-faith-recruitment--76bc31bb-7ce8-403c-a3f8-c7d2e09fe6c2 Wed, 12 Aug 2026 23:00:00 GMT Location: Woking | Salary: £35000 - £45000/annum | Type: Permanent | Customer Success Manager Woking -35,000 - -45,000 per annum Our client is a well-established technology company looking for a client-focused professional to manage a portfolio of accounts and deliver exceptional service experience. The ideal candidate will be confident working with stakeholders, identifying opportunities for improvement, and demonstrating clear value to clients. If you are a proactive and commercially aware relationship-driven professional, please apply now! Key Responsibilities: Build and maintain strong, trusted relationships with client accounts. Act as the primary non-technical contact for client service and engagement. Oversee onboarding to ensure a smooth transition into managed services. Communicate service offerings clearly and demonstrate their business value. Drive adoption of services, tools and best practices. Lead regular service reviews, focusing on value, outcomes and improvements. Turn operational data into clear, meaningful client insights. Identify and address service risks, concerns and early signs of dissatisfaction. Support client retention and renewals by demonstrating ongoing value. Gather client feedback and c... Permanent