Customer Success Manager ERP

Customer Success Manager Construction SaaS ERP Dynamics To suit experienced Enterprise CSM with a background in hands on ERP systems configuration and implementation. Location: Mainly remote plus anchor days. Maidenhead, Berkshire. Or mainly remote plus anchor days in Newcastle Upon Tyne office. To suit Southeast, Wider Midlands or North of England based candidate close to Motorway Network. Salary: Circa £65-70K + Bonus OTE 80K Benefits: Fully comprehensive including over average leave, pension input, health and much more. Value Added Recruitment is proud to work with this leading Construction Technology SaaS Vendor and established Great Place to Work, to hire a Customer Success Manager (From previous ERP Technical Background) to support enterprise customers using a leading construction-focused SaaS platform built on Dynamics 365 (will cross train from Netsuite, Sage Intacct or SAP/4SHANA). This role sits at the intersection of customer success, technical consulting, and ERP delivery, making it ideal for someone who combines strong technical understanding with the ability to drive customer value and long-term adoption. You will act as the primary technical advisor to customers, helping them optimise platform usage, resolve complex issues, and align their systems with business-critical construction and financial workflows. The Role As a Technical CSM, you will own the technical relationship across a portfolio of enterprise customers, working closely with stakeholders ..... full job details .....