https://jobs.co.uk/job/customer-success-manager-de-lacy-executive--0cf81e3a-4359-49f3-b8ef-af90cfdeddac RSS feed for Customer Success Manager at De Lacy Executive. en-gb Thu, 28 May 2026 05:43:44 GMT https://jobs.co.uk/job/customer-success-manager-de-lacy-executive--0cf81e3a-4359-49f3-b8ef-af90cfdeddac https://jobs.co.uk/job/customer-success-manager-de-lacy-executive--0cf81e3a-4359-49f3-b8ef-af90cfdeddac Wed, 27 May 2026 11:51:23 GMT Location: England | Salary: 10000-500000 Annual | Type: Permanent | An exciting opportunity for a Customer Success Manager to work with innovative, high-growth businesses, supporting them through their commercial and technical journey and helping them unlock their full potential. The Role • Manage a portfolio of high-potential clients, acting as their key point of contact • Lead onboarding, triage, and detailed needs assessments • Develop clear action plans with defined milestones and success measures • Track progress, identify risks, and ensure clients achieve measurable outcomes • Connect clients with technical experts, partners, and wider support networks • Collaborate cross-functionally to deliver a seamless, high-quality service • Escalate challenges and remove bottlenecks to keep ventures moving forward About You • Experience in customer success, account management, or client-facing roles • Proven ability to manage multiple clients or projects simultaneously • Strong relationship-building and communication skills • Organised and analytical, with the ability to assess needs and track progress • Comfortable working across teams and coordinating multiple stakeholders Why Apply? • Work with cutting-edge, forward-thinking businesses • Be part of a... Permanent