Customer Success Manager

Customer success Manager -ERP software , SAP B1, Software Sales, Account Management,

This role is work with 45 existing clients as a customer success manager.

This job is home based with travel to client sites when necessary and 1 day every 3 months in the office (or on a team day).

This is a well run company, with a good ERP solution that works. Your job is to buddy up with the other account manager and help them with the "customer success issues" so you will be at the front of the client relationship making sure they are happy.

You need to have worked in a client facing role working with customers and understand:

How business run

Software licensing

Professional services (Implementation and support)

You will be a chatty, cheerful person who can listen, understand and then help improve things.

If you have strong customer success experience with:

Erp software

Accounting software

WMS software

Manufacturing / MRP software

CRM software

Distribution or wholesales software

Please apply and I''ll read your CV, thanks Jake.