https://jobs.co.uk/job/customer-success-manager-brook-street--af1b51fd-d1f3-4f32-8057-3f4a6b215df2 RSS feed for Customer Success Manager at Brook Street. en-gb Fri, 01 May 2026 07:00:22 GMT https://jobs.co.uk/job/customer-success-manager-brook-street--af1b51fd-d1f3-4f32-8057-3f4a6b215df2 https://jobs.co.uk/job/customer-success-manager-brook-street--af1b51fd-d1f3-4f32-8057-3f4a6b215df2 Thu, 23 Apr 2026 11:53:30 GMT Location: Tonbridge | Salary: 40000.00-40000.00 Annual | Type: Permanent | Salary: Circa 40,000 per annumHours: 37.5 hours per week, from 8.30am to 5.00pm Monday to Thursday and 8.30 to 4.30pm on Friday, with an hour for lunch (unpaid) each dayFlexible working/working from home available due to the nature of the role.Benefits: 20 days + 8 bank holidays, rising to 25 days through length of service, pension, free parking, flexible working, birthday off each year, training and career development, social events and much more Do you have 3 years'' experience in a Customer Success/ Account Management or B2B Client Services position, ideally within wholesale/retail or distribution? You will ideally have a degree in Business/Marketing or Communications, but this is not essential. You will also have strong management experience.Within this position you will be the primary contact for all Customers and Sales Reps. You will be responsible for some of the following duties.- Act as the main point of contact for key customers, understanding their needs and product usage- Support sales reps on-boarding new customers- Monitor order fulfilment, delivery schedules, stock availability- Upsell and cross-sell products based on customers buying behaviour/ data- Manage and dist... Permanent